General FAQ

This section covers general questions you might encounter while using Infolio.

Sam Granville avatar
15 articles in this collection
Written by Sam Granville

What is Infolio?

About Infolio
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

How to access my spaces from previous Infolio Classic version?

Spaces, workspaces
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

How to manage and invite new team members?

Team, member management
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

How to share projects?

Sharing projects
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

How to manage my profile?

Profile management, settings, account
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

What is difference between standard and professional plans?

Standard, professional subscriptions
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

How to manage notification settings?

Notification settings, e-mail notifications, push and mobile notifications
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

How do I restore or change my password?

Password reset, forgot password, wrong password
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

How to change login e-mail?

Login change, e-mail change
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

How do I unlock my account?

Account locked
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

Is my information secure?

Information security, information safety, data protection
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

Where can I find privacy policy and terms of usage?

Privacy policy, terms of usage
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

Is Infolio GDPR compliant?

GDPR, data safety, personal identification information
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

How do I export all my personal data?

Data export, transferring personal info
Sam Granville avatar
Written by Sam Granville
Updated over a week ago

How do I delete my account?

Delete account, cancel account, terminate subscription.
Sam Granville avatar
Written by Sam Granville
Updated over a week ago